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Why are there two dates shown for an expected ship date?
At westwindgifts.ca - We have two offices: Ontario and Alberta.
From Ontario, We ship to Eastern & Northern Canada, the USA and Internationally.
From Alberta, We ship to BC, AB, SK, and Best Rate/Canada Post/Canpar orders to MB. (UPS and Purolator orders to MB ship from ON)
We are a catalog site. It takes an additional 3 business days for your order to get to the Alberta office vs. the Ontario office. The earlier date is for shipping from Ontario, the later date is for shipping from Alberta.
Splitting orders up keeps our shipping costs low and delivery times fast.
What about Backorders?
Backorders (written in red) will display a warning message letting you know that it will take 2-12 weeks for your order to ship. The average is about 4 weeks. Sometimes its faster, and sometimes it's slower. Usually, an item is backordered, but available at an International office, and we just need to wait for the stock transfer. Don't wait for the status to change! Many backorders won't change from being listed as backorders - but can be ordered in as a special order if you don't mind waiting a few weeks. Leave plenty of time. You can always contact us and ask us more about a specific product at any time.
How are the dates calculated?
Cut off is Monday night Midnight Eastern Time. Orders then ship Tuesday, and arrive Wednesday (to Ontario), or the following Monday (to Alberta). Shipping times are based on how long it will take once we have your item to ship from the respective office.
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Visit dragonmoon.ca for thousands of in-stock items, ready to ship.